Banking

Successfully navigating major transformations in the banking sector

The banking sector is facing profound changes: evolving operational and customer relationship models, new regulations, increased competition, rising customer expectations, digital adoption, the rise of Artificial Intelligence and the emergence of new risks (such as fraud and climate-related risks).

In this demanding environment, banks must combine operational excellence, innovation, customer relations, customer satisfaction and data management. Colombus Consulting supports senior executives in informing their strategic decisions, steering ambitious transformation programmes and managing complex projects through to deployment and change management.

Our promise : to transform your business and operational models to respond to the far-reaching changes in the European banking system

Our approach is bespoke and combines a deep understanding of banking issues with a precise adaptation to your specific context, enabling us to address the challenges posed by the transformations underway.

Our services cover the entire value chain of the sector, with specific expertise in:

  • Retail banking activities: operational performance of the network, digitalisation of front-to-back processes, personalisation of services, distribution model, relationship model, operational model, shared service centre, post-merger integration
  • Private banking and wealth management: investment advice, discretionary management, digitalisation, AI-powered private banker
  • Corporate and Investment Banking activities: front-to-back efficiency, digitalisation, market risks, securitisation, ESG reporting, …
  • Compliance, risk and finance departments: KYC, MiFID, SFDR, CRR3, ongoing monitoring, operational risks, credit risks
  • Payments: PSD3, instant payments, cash management, open banking

Colombus Consulting offers you the benefit of its expertise to tackle the challenges of complex transformations, drawing on its track record of successful projects on ambitious programmes, renowned for their achievements. We work with leading French banks as well as fintechs and financial market organisations, both in France and internationally (Europe, Asia, America).

Colombus Consulting has established itself as a leading player: our expertise in banking and finance is rated as excellent by specialist rankings of management and organisational consultancies. We contribute to the success of our clients’ key transformations and activities: strategic roadmaps, preliminary studies and benchmarking, foresight and business cases, product marketing and improvements to the customer experience and relationships, organisational transformation, business processes and tools, business analysis, data analytics/AI, skills development…

Our internal Financial and Banking Expertise Group enables our clients to stay one step ahead of sector trends and better anticipate market opportunities. It brings together nearly 80 consultants who drive our sector expertise through market intelligence, research and thematic working groups in partnership with industry bodies such as Finance Innovation and the Institute for Sustainable Finance.

Finally, our team actively contributes to the public debate through media appearances and at sector events such as Bank Tech Day.

Thanks to our research unit and our teams working on the ground, Colombus Consulting regularly publishes studies and insights based on market analysis, client challenges and real-world feedback. Our analyses are designed to provide you with insights, food for thought and solutions to help you tackle your challenges.

Support for the deployment of the transformation plan for a major player in the banking sector

In a context of increasing deployment, we are supporting the deployment and change management unit of a retail bank to streamline, pool and guarantee the success of the change management and deployment systems for more than 150 projects.

Reducing the time to market of a banking group’s digitalisation projects

We support the digitisation of the banking processes of a retail bank, by accelerating the framing of these major projects in the company’s strategy. In particular, we are involved in the development of common IT/business workshops to identify essential functionalities (MVP) and “quick wins” and in project animation, inspired by agile methods. We are talking about various levers for timeboxing and reducing the time to market of the project and therefore the access time for the final customer.