Digitalisation of Business Processes – RPA, BPM, Case Management, CRM, Marketing Automation, InsurTech – focus on Insurance

Our ambition is to offer reading grids and a structured approach for a digitalisation of processes projects, integrating the financial and economic dimension required for any transformation plan to support managers wishing to initiate or accelerate a digitalisation project.

Structured on five axes, we have defined a holistic approach integrating the specific context of each organisation.

This study also aims to share a concrete example from the insurance industry and to review the solutions available on the market to implement such transformation.

  • Strategic stakes of the digital transformation
  • Methodology adapted to your context
  • Example of an insurance process
  • Benchmark of market solutions

Below, the mappings of solutions available in this report:
Customer Relationship Management (CRM)
Salesforce, Oracle, Microsoft, Pega, SAP, IBM, Servicenow, Verint, SugarCRM, Hubspot, Creatio, Efficy, Freshworks, eGain, Infor, CRM Next…

Marketing Automation
Adobe, IBM, Salesforce, Oracle, Selligent, Actito, Hubspot, Splio, Emarsys, Iterable, Mailjet, Braze, Salesfusion, Act-On, Sendinblue…

Business Process Management (BPM) & Case Management
Appian, Pega, Tibco, Microsoft, IBM, Salesforce, Camunda, Appway, Microsoft, Bizagi, Genpact, K2, BP Logix, Flowforma, Jobrouter, RedHat, PMG, Ultimus…

Robotic Process Automation (RPA)
UI Path, Blueprism, Automation Anywhere, Edgeverve, Nice, Kofax, Pega, WorkFusion, Another Monday, AutomationEdge, Softomotive, Servicetrace, Kryon, Helpsystems, Jacada, Antworks…

Non-Life Insurance
Guidewire, SAP, Sapiens, Duck Creek, Majesco, Insurity, EIS Group, Fadata, Tia, Keylane, Insuresoft, BriteCore, Prima, 1insurer…

Wefox, Brolly, Fluo, Knip, Shift Technology, Zendesk, Openclaims, Claims Control, Tractable, Artificial, Zelros, RightIndem, Outshared, Nalo, Cytora, Quan Template, Konsileo…

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