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Category: New banking models

Financial services in Switzerland: Sustainability strategy and ambitions  

The European CSRD (Corporate Sustainability Reporting Directive) has been implemented progressively since 1 January 2024. General changes are to be expected, but the publication of non-financial reports will gradually affect all European companies. What about Swiss companies? Colombus publishes its 1st study on sustainable finance in Switzerland Our analysis highlights the progress made by Swiss […]

Digitalization & Customer Experience in Retail Banking in Switzerland (web / mobile app / marketing digital / social) – 2022 edition

Colombus Consulting publishes the 5th edition of its study on the digitalisation of the customer experience in Swiss retail banking. The study confirms a resumption of the growth of digitalization on various fronts, with a gap that tends to reduce between retail banks and digital banks. However, differences persist, particularly in terms of the functions […]

Digitalization & Customer Experience in Retail Banking in Switzerland (web / mobile app / marketing digital / social) – 2021 edition

We have constructed this study based on measurements carried out in the second half of 2021 and from a panel of 30 major players in the retail banking sector: Traditional banks: Banque Migros, Crédit Suisse, Next Bank, Neue Aargauer Bank, PostFinance, Raiffeisen, Valiant, UBSCantonal banks: Aargau, Basel, Berne, Fribourg, Genève, Grisons, Luzern, Schwyz, St Gallen, […]