Colombus Consulting has published the fourth edition of its study on the digitalisation of customer relations in Swiss private banking, conducted with a panel of nearly 30 major players in the sector. The study notes that the explosion of AI is driving increasingly rapid change. There is still time, and it is more necessary than […]
The European CSRD (Corporate Sustainability Reporting Directive) has been implemented progressively since 1 January 2024. General changes are to be expected, but the publication of non-financial reports will gradually affect all European companies. What about Swiss companies? Colombus publishes its 1st study on sustainable finance in Switzerland Our analysis highlights the progress made by Swiss […]
Colombus Consulting has published a study on the strategies of banks and fintechs to conquer the professional market in Switzerland. Despite a complex economic climate and a restrictive to neutral monetary policy in Switzerland, corporate financing remains robust. The debt of Swiss companies, impacted by the rise in interest rates, increased by more than 15%, […]
Colombus publishes its 7th study on the digitalization of the customer experience in Swiss retail banking: A podium that has remained unchanged for 2 years The same banks will close the top three in the ranking by the end of 2024: UBS, PostFinance, and Raiffeisen. Crédit Suisse’s departure from the panel and Swissquote’s progress in […]
Colombus Consulting publishes the 4th edition of its study on the digitalization of private banking customer relationships in Switzerland, carried out with a panel of nearly 30 major players in the sector. The study points out the explosion of AI, driving increasingly rapid change. It’s high time for private banks to gear up for the […]
Colombus publishes its 6th study on the digitalization of the customer experience in Swiss retail banking: Major banks retain podium position in 2023 The 2023 podium remains stable with UBS, PostFinance and Raiffeisen. Revolut, in 4th place, continues its progress at the expense of Crédit Suisse, which logically falls back. Last but not least, the […]
Colombus Consulting has published the 3rd edition of its study on the digitalization of Swiss private bank customer relations. Based on a panel of nearly 30 major players in the sector, the study shows that the trend towards digitalization remains positive, with many new developments again this year. On the other hand, growth is no […]
Colombus Consulting publishes the 5th edition of its study on the digitalisation of the customer experience in Swiss retail banking. The study confirms a resumption of the growth of digitalization on various fronts, with a gap that tends to reduce between retail banks and digital banks. However, differences persist, particularly in terms of the functions […]
Our study confirms that digital and innovation are mutually enriching, with a focus on customer relationship excellence. Private banks have proposed many new features this year, but there is still one step to be taken: putting their clients’ projects at the heart of their digital strategy. 3 private banks still dominate the market, with some […]
We have constructed this study based on measurements carried out in the second half of 2021 and from a panel of 30 major players in the retail banking sector: Traditional banks: Banque Migros, Crédit Suisse, Next Bank, Neue Aargauer Bank, PostFinance, Raiffeisen, Valiant, UBSCantonal banks: Aargau, Basel, Berne, Fribourg, Genève, Grisons, Luzern, Schwyz, St Gallen, […]