Search Results for:

Category: Publications

Digitalization & Customer Experience in Swiss retail Banking – ed. 2025

An enhanced mobile and social experience, AI and TikTok at the heart of customer engagement, and limited product innovations but growing digital proximity and responsibility.​ The 2025 edition of this study confirms the growing maturity of digital banking in Switzerland, while also revealing its paradoxes. Banks are consolidating their achievements – particularly in mobile apps […]

Financial health of electricity producers: return to market stability and new challenges related to renewables – Swiss edition

Colombus Consulting has published the 10th edition of our annual study on the financial health of European electricity producers, with a specific focus on Switzerland. In 2024, the performance of players such as Alpiq illustrates the complexity of a sector undergoing major restructuring: despite falling wholesale prices and rising investment costs, the company has maintained […]

Data & AI Observatory in Switzerland – 2025

Colombus Consulting, in partnership with Oracle and the Geneva School of Business Administration, has published the 2025 Observatory of Data and AI in Switzerland for the second consecutive year. The study reveals that Swiss business leaders are gaining a better understanding of the challenges associated with data and artificial intelligence, and that the first concrete […]

Digitalization & Customer Experience in the Swiss Insurance Industry (web / mobile app / digital marketing / social) – ed. 2025

For the 8th consecutive year, Colombus Consulting has published its study on the digitalisation of the customer experience in the Swiss insurance sector. Mobile applications are the focus of innovation, but the integration of third-party services remains inadequate Methodology We have built this study based on measurements taken between March and May 2024 on a […]

Financial services in Switzerland: Sustainability strategy and ambitions  

The European CSRD (Corporate Sustainability Reporting Directive) has been implemented progressively since 1 January 2024. General changes are to be expected, but the publication of non-financial reports will gradually affect all European companies. What about Swiss companies? Colombus publishes its 1st study on sustainable finance in Switzerland Our analysis highlights the progress made by Swiss […]